My pronouns are he/him or they/them and I am a product leader who takes a human-centered and empathetic approach to the solutions I help create. With over 8 years of experience ranging from content strategy to product management, I often refer to my career as eclectic and purposeful. My dynamic background equips me with a unique balance of analytical and creative.
I am fueled by my personal mission statement: live authentically and create space for others to do the same. And as I explore new opportunities, I am deeply motivated by connecting my personal mission statement with my work and projects. Simply put: I want to help people in a meaningful, impactful way.
HI, I'M TRENT!
CAREER HIGHLIGHTS
Human-Centered
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Led and analyzed hundreds of hours of voice of customer/product discovery calls
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Utilized user behavior data to create a home-page experience that fit users' needs
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Centered team's strategy and vision on user-focused and lean/agile product development principals
Data-Driven
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Expanded customer data collection (e.g., increasing responses from 18k to over 250k in a few months)
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Authored data analysis and case studies for stakeholders that were easy to understand and jargon free
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Led the build out, and iterations, of data tools and dashboards
Quality-Focused
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Owned the discovery and development of data algorithms that predict and model content quality & performance
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Established content standards and tone for various content formats
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Created update and maintenance pipelines to keep content fresh and up-to-date