HEY THERE, I'M TRENT!
Creating human-centered solutions is my jam!
I never intended to step into the product world, but it’s the classic story of being in the right place at the right time—with the right set of skills. What’s funny to me is that, now, I can’t picture myself doing anything else.
With over 6 years of experience, I bring an empathetic and human-centered focus into the products I help build. I embrace innovation and creativity all while defining, and falling in love with, the problems facing the user. My passion, focus on strategy, and perspective help propel the brands I work with on a daily basis.
Over 100hrs of voice of customer/product discovery calls
Utilized user behavior data to create a home-page experience that fit their needs
Centered team's strategy and vision on user-focused and lean/agile product development principals
Expanded customer data collection (e.g., increasing responses from 18k to over 250k in a few months)
Authored data analysis and case studies for stakeholders that were easy to understand and jargon free
Led the build-out, and iterations, of data tools and dashboards
Led the discovery and build out of data algorithms predicting and modeling content quality & performance
Established content standards and tone for various content formats
Created update and maintenance pipelines to keep content fresh and up-to-date
I had the pleasure of working with Trent while they were at Pluralsight. The title doesn't do justice to the many roles and impact Trent has had on the team, to our customers and the business. I've seen Trent develop into a Product Manager, taking on hard problems that were focused on driving big impact for our authors, learners and business. They were able to lead a small team with limited resources to help the business understand the impact and quality of our content, something no one was able to do before.
Trent leads people through difficult conversations with eloquent and powerful messages. And they do it with ease. They have emotional intelligence that is unmatched. Trent is a powerful team member and leader who I love working with. I strongly recommend you work with Trent if you get the opportunity!
— Lauren Gray;